شبات Dr. Jalal Ismail Shabat د. جلال إسماعيل عوض. 2020. “The Application of Excellence Management in Wataniya Mobile Company (Ooredoo) in the Gaza Strip: An Analytical Study from the Viewpoint of Management and Users”. Al-Quds Open University for Administrative & Economic Research & Studies 4 (12). https://journals.qou.edu/index.php/eqtsadia/article/view/2470.