The Impact of Knowledge Management on the Employees’ Performance at Ooredoo Telecommunication Company in Bethlehem

Authors

  • ناصر محمد سعود جرادات | Nasser M.S.Jaradat Palestine Ahliya University
  • هاشم محمد أبو سنينة Palestine Ahliya University

Keywords:

Knowledge, Knowledge Management, Employee Performance, Telecommunications Company.

Abstract

This study sought to investigate the impact of knowledge management on the performance of the employees of Ooredoo Mobile Communications Company in Bethlehem Governorate. The sample of the study consisted of the total study population, 28 employees, who received a questionnaire. The response rate was 100%. The study found that knowledge management had an impact on learning, adaptation and satisfaction of individuals who work for Ooredoo Company. The study recommended that the Company should continue to take care of knowledge management and encourage employees to share and use the knowledge they own. In addition, the Company should provide the necessary information to all employees in order to encourage them to explore constantly new knowledge. 

 

 

 

DOI: 10.33977/1760-005-013-008

Author Biography

ناصر محمد سعود جرادات | Nasser M.S.Jaradat, Palestine Ahliya University

ناصر "محمد سعود" سليمان جرادات

عميد كلية العلوم الإدارية والمالية

جامعة فلسطين الأهلية

دكتوراه ادارة أعمال

أستاذ مشارك

[email protected]

0598343970

Published

2020-06-22

How to Cite

جرادات | Nasser M.S.Jaradat ن. م. س., & أبو سنينة ه. م. (2020). The Impact of Knowledge Management on the Employees’ Performance at Ooredoo Telecommunication Company in Bethlehem. Al-Quds Open University for Administrative & Economic Research & Studies, 5(13). Retrieved from https://journals.qou.edu/index.php/eqtsadia/article/view/2671