Assessment of the Quality of Banking Services: A Proposed Model
Keywords:
quality, banking services, ModelAbstract
The aim of this study is to develop a model to evaluate the quality of
banking services, how to apply it in financial and banking organizations
that provide such services, to present and discuss the requirements of the
application, to show the difficulties and problems and how to address them.
The study is important because it suggests a novel approach to assess some
aspects of banking activities and highlights how to judge the quality of
banking services through a suggested model. The study examines the quality
of banking services as a separate topic in comparison with other specialized
studies that did not address the issue of the quality of bank services
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Published
2017-05-17
How to Cite
عز الدين د. ع. ا. غ. (2017). Assessment of the Quality of Banking Services: A Proposed Model. Al-Quds Open University for Administrative & Economic Research & Studies, 2(5). Retrieved from https://journals.qou.edu/index.php/eqtsadia/article/view/296
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الأبحاث
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