A Proposed Framework for the development of emotional capital to manage the crisis in the municipalities which are located in the Southern Gaza Strip

Authors

  • د. نضال حمدان المصري

Keywords:

emotional capital, managing crisis, municipalities, Southern Gaza Strip

Abstract

This research aimed to review the role of

emotional capital in managing crises through

its application on the employees in Gaza Strip

municipalities and to identify the nature of the

relationship in addition to showing the impact

of emotional capital in managing crisis. It had

been tested through the research hypotheses and

the research tool that had been prepared and

distributed on samples consisting of 120 employees.

(106) questionnaires have been collected. The

research concluded a set of the following results: the

employees have a high degree of emotional capital

and high capacity in managing the crisis. It also

shows a positive correlation between the emotional

capital and managing the crisis. Moreover, It also

show the existence of the impact of the dimensions

of emotional capital in managing crisis with the

exception of managing and organizing the returns

of emotional trend. The proposed framework has

been created for the adoption of its phases for the

development of dimensions of emotional capital

among workers in the municipalities

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Published

2017-08-09

How to Cite

المصري د. ن. ح. (2017). A Proposed Framework for the development of emotional capital to manage the crisis in the municipalities which are located in the Southern Gaza Strip. Al-Quds Open University for Administrative & Economic Research & Studies, 2(7). Retrieved from https://journals.qou.edu/index.php/eqtsadia/article/view/364

Issue

Vol. 2 No. 7 (2017): المجلد الثاني،ع(7)جمادى الأولى1438هـ/كانون الثاني2017م

Section

الأبحاث

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