Evaluating the Quality Standards of E-Learning at Al- quds Open University in the Light of International Quality Standards

Abstract

This study aimed at measuring the extent at which Al-Quds Open

University e-learning quality standards in educational, technical and

administrative fields are matched with the international e-learning quality

standards in the same fields.

To achieve this purpose, the study used the descriptive method on a

sample of (84) of Al-Quds Open University (QOU) faculty members who used

e-learning in teaching, and on another sample of (1554) learners who were

involved in e-learning at QOU.

Two questionnaires were electronically distributed, one for each group

in order to estimate the quality standards of content, instructional design

of e- courses, and support for supervisors, and the administrative services

for supervisors and learners. Both questionnaires have been validated by

referees. Cronbach alpha equation was used to measure stability. The data

collected was analyzed by SPSS package.

The results revealed the criteria for quality of content and instructional

design, the support of the supervisors and learners, and administrative

services of QOU e-learning quality standards in educational, technical and

administrative fields exist. There are no significant differences in the estimated

rates of Q.O.U faculty quality standards, due to gender or academic ranks.

However, there was a difference in the estimated rate due to specialization.

Based on the study results, it is recommended that QOU should work

on approving its e-learning standards. It is also recommended that in light

of the growing competition in the applications of this type of education

both regionally, and internationally, efforts should be directed to promote

an e-learning quality culture. It is also recommended to keep assessing the

quality standards at QOU to be able to compete on the regional and the

international levels