The Degree Of The Efficiency Of The Academic And Online Services Of Al - Quds Open University Academic Portal From The Viewpoint Of The University Students

Abstract

This study aimed at measuring the degree of

the efficiency of the academic and technological

services of al - Quds Open University academic

portal from the viewpoint of the university students.

For this purpose, a questionnaire was designed

consisting of four domains as follows: the role of

the academic faculty member, the technological

facilities, the technical role of the university and the

role of the student. The Study was conducted on a

simple random sample consisting of (327) male and

female students. The questionnaire which adopted

a five - degree scale was distributed. Among the

results obtained, it was found out that there were

statistically significant differences at the level (a<

0. 05) in the means of the degree of the efficiency

of the academic and technological services of al -

Quds Open University academic portal from the

viewpoint of its students attributed to the variables of

(college, in favor of the college of Social and Family

Development, and place of residence, in favor of

villages and camps) . The study recommended

renewing the contracts of the part - time faculty

members who outstandingly and effectively use

the academic portal continuously to communicate

and interact with their students. In addition, it

recommended rewarding, financially and morally,

the coordinators of electronic courses who activate

the students’ use of the academic portal.