The Role of Jordanian Banks in Enhancing and Developing e- Commerce and the Availability of the Requirements of e- Banking Operations at Jordanian Banks
Keywords:
Jordanian Banks, Enhancing and Developing, e- Commerce, Availability, the Requirements of e- Banking Operations,Abstract
This paper examines the role of Jordanian banks in enhancing and
developing E- Commerce. Besides, it deals with the availability of E- banking
operations requirements in Jordanian banks to play their intended role in
enhancing and developing E- commerce. On top of these are legal legislation,
means of security and protection, modern technology, qualified human
resources, public awareness and culture among Jordanian banks Clients, in
addition to partnership and integration in electronic banking operations.
The sample of the study covers 18 Jordanian banks, three of which
refused to be included. A questionnaire the study was distributed among
bank managers and their representatives who have long experience in the
operations of E- banking.
The researcher has come up with numerous results. The most significant
ones run as follows. First: the items: Jordanian banks play an important role
in enhancing and developing E- Commerce had the percentage of 72%. Legal
legislation, means of security and protection, technology, and qualified human
resources to enhance and develop electronic commerce, had percentages of
76%, 83%, 84%, 87%, respectively. Next came the item that there is no public
awareness and culture among Jordanian bank clients. Furthermore, the
absence of partnership and integration for E- banking operations to enhance
and develop of E- commerce were reported with a percentage of 50%, 45%,
respectively.
At the end of the study, the researcher gave many recommendations in
order to enhance and develop E- commerce.
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