The Role of Total Quality Management Criteria in Developing Education Institutions

Abstract

Quality in education has become an important issue that has recently

received increased attention by those who are concerned with education in

different countries, due to the growing pressures and criticisms which this

sector has been faced.

This study aimed to declare the concept of TQM in education by discussing

various intellectual visions on TQM criteria along with justification for their

application and adjustment. The study has surveyed major contemporary

models for TQM in education (United States, Japan, England and Kingdom

of Saudi Arabia) .

The study found that the research hypothesis that quality standards

have an effective role in the development of educational institutions and the

preparation of qualified cadres of the labor markets has been confirmed.

The researcher has developed an integrated proposal which helps any

educational institution to identify its progress and imbalances at quality

system the researcher also gave several recommendations to enable quality

control in education and to ensure better educational practices to increase

efficiency. This has been done by developing an integrated strategy for TQM

through identifying its objectives, drawing policy and procedures necessary

to ensure the achievement, and emphasizing the importance of monitoring

and continuous evaluation of the plan designed to ensure that the plan was

implemented efficiently and effectively.