The Factors Affecting the Job Burnout among Nursing Staff at Shifa Hospital in Gaza Strip.

Abstract

This research aims to study the Factors affecting the job burnout

among nursing staff at Shifa hospital in Gaza Strip.The researcher used the

descriptive analytical methodology, and questionnaire as a tool for collecting

the primary data.The study was applied on all nurses at Shifa hospital (520

nurses) in Gaza.

The number of retrieved questionnaires was 383 with 74% response.

The researcher used several statistical methods such as (Alpha Cronbach

– averages- and percentages- T test- Pearson correlation to measure the

relationship between the variables of the study- model of simple and multiple

linear regression to test the effect of independent variables on the dependent

variable.

The results showed the following:

1. The level of job burnout was high for the emotional exhaustion and low

for the (depersonalization and lack of personal achievement) .

2. There is a direct positive correlation between workload and job burnout

of nursing at Shifa hospital in Gaza.

3. There is a negative relationship between the clarity of role and job burnout

of nurses at Shifa hospital in Gaza.

4. There is a negative relationship between physical work environment and

job burnout of nurses at Shifa hospital in Gaza.

5. There is a negative relationship between social support and job burnout

with nurses at Shifa hospital in Gaza.

6. There is a negative relationship between positive reinforcement and job

burnout of nurses at Shifa hospital in Gaza.

7. The variable (positive reinforcement) took first place in its effect on the job

burnout and (the clarity of the role) occupied the second place whereas,

(social support) variable ranked third in its effect on the job burnout.

The study provided several recommendations for officials and employees

at the Ministry of Health.